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+88-02-9559998

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E-mail : utravelbd@gmail.com

Hotline : +880 9611 678 658

Refund Policy

Refund Policy: If service not delivered then merchant can request for refund from Universial Travel BD admin panel. It will be processed to card holder bank and takes 7 – 10 days to complete.

Fraud Policy:Universial Travel BD can detect suspected fraud transaction within 5-7 seconds after made the transaction Merchant will be notified in real time to ask his/her customer to provide additional documents for verification process. If cardholder is unable to provide sufficient documents then Universial Travel BD reverse the payment to card holder and drop Shipping is not allowed.

Customer Claim: Customer can claim the amount through his/her card issuer bank up to 60 days for local/international visa/master card if service not delivered. In this case merchant has to be provided service delivered confirmation documents else Iskander Air can hold that dispute amount.

Lowest Airfare Guaranteed

Airfares change regularly and each fare has specific terms and conditions set by the airline such as refund and cancellation rules which affect the price. Occasionally, a fare comes out that is lower than the one offered to you. Should you find a lower price offered by a competitor, we will beat it. Restrictions and conditions apply.

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Our Office:

Universal Travel BD, Tropicana Tower,2nd Floor, Flat -F2 ( Old 45 Topkhana Road), 218 Shahid Syed Nazrul Islam Sharani Dhaka.1000.
Mobile: +88 01715248942 Email: utravelbd@gmail.com

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